FAQ

August 2016

 

Chapter 1: General 

About taichi-at-home.com

Taichi-at-home.com provides members with high quality Tai Chi exercises and programs delivered by qualified, international Tai Chi teachers. Our Tai Chi videos have all the different styles and levels you need. Are you a beginner? This is the place to start! Are you a well-practiced Tai Chi teacher? You’ll find tons of inspiration for your next Tai Chi class! 

Taichi-at-home.com also contains a magazine with all you want to know about Tai Chi.

This site is full of online Tai Chi videos, articles, recipes, tutorials, tips and more. Once you have a subscription, hundreds of Tai Chi videos will be available to you—anytime, anywhere. You will be able to mark "favorite" videos, making it easier to find them in the future, and you will also be able to leave comments and feedback, which we welcome. You can follow your own teacher (YTO - Your Teacher Only), or a specific Master (Your Master Only).

In short, you will have a Tai Chi studio at your beck and call.

Besides searchable videos, at taichi@home you will also find programs. A program is a series of classes made around one theme. All of our programs are designed with a specific purpose in mind. Each one gives you a unique opportunity to improve your Tai Chi practice in a relatively short time. We have designed programs for first time beginners who don't know where to start, as well as programs for advanced Tai Chi student practitioners and teachers, and programs for specific techniques. You will also find programs that focus on awareness and meditation.

Feel free to browse around, check out the free Tai Chi classes, read some articles. Like what you see? Subscribing is easy and gives you instant access to every video in our growing library. We look forward to see you again!   

 

Contact

Taichi@home

Studio: Gorterplaats 11b, 6531 HZ Nijmegen, the Netherlands    

We welcome suggestions or ideas from the taichi@home community who are passionate about Tai Chi and meditation and share our objectives of Real Tai Chi for Real People.

Please take a look at our magazine for an idea of our current content and style. Suggestions can be sent to info@taichi-at-home.com

 

Content ideas

  • We are looking for quality content from specialists in Tai Chi, meditation, anatomy and physiology, sports and martial arts, health care, Tai Chi therapy and injuries, psychology, personal development, nutrition, recipes, Tai Chi in relation to other sports or activities and more.
  • We also like to hear personal Tai Chi stories from our members and teacher trainees.
  • You are welcome to run ideas for content by us first to check the idea. Please note this is not a guarantee that the final article will be used.

 

Style and tone

  • Articles will vary in length depending on the type but should be a maximum of around 1500 words.
  • We like to keep our magazine fairly informal, as if you are talking to a friend. Creativity, humor and personal insights are welcome. Please use headings to break up text. We use American English. Use single spacing after full stops.
  • Articles should be free from advertising and commercial content unless we’ve agreed otherwise.
  • If you are including links to other websites, to other pages on Taichi-at-home.com or in your bio please include the full link in the text rather than just hyperlinks as these can get lost in some formats.
  • Please make sure your text and images stick to copyright laws. Content should be original and have not already appeared elsewhere. You are welcome to republish your article at a later date on your own website. However, please state that it originally appeared on the Taichi@home blog and include the correct URL link to it.
  • If you have used one major source for your research please include details with your submission.
  • We reserve the right to edit, change images or titles and add or remove links if appropriate. We will run any major changes by you before publishing to make sure you are happy with them.
  • Include a short bio of a few lines in the third person e.g. “John is an experienced Tai Chi teacher from Germany….”. You can include one or two links e.g. to your website and Facebook page. We make contributor pages for our regular guest writers.

 

Images

  • We welcome good quality images you have to go with your article. Please make sure they are copyright free and send us the source unless they are your own photos. We can also credit another photographer under the images if they’re not your own.
  • For the main picture, images can either be 16:9 minimum width 1024 x height 575 pixels or square 575 x 575 pixels. We can resize larger images if you need us to do that.
  • Images within the body of the text should be 760 pixels in width.

 

Sharing content

While we do not pay guest writers, we will support you in raising your profile through promoting your work:

  • Your content will be shared on social media including Facebook, Twitter, Google+, Pinterest and Instagram. We will always credit you fully. Please help spread the word by sharing on your own networks as well. We will let you know when your content will be published.

Please send your submission along with any images to info@taichi-at-home.com

Thank you!

 

Chapter 2: Tai Chi Practice

 

I'm a beginner, what do I need to know?

Welcome to your first encounter with Tai Chi! Tai Chi will make you feel great. Tai Chi will relax you, will give you new energy, create success and strategic thinking and an empathic mind. Also it will make you stronger.

There are some basic rules in exercising Tai Chi.

Never do anything that hurts. It can sometimes be a bit painful, but that generally feels like a good pain - not the warning pain of injury. Strengthening your body can be hard work, but again, that feels different than your body trying to alert you that something is not right for you. When your body tells you to stop, listen to it!

 

Can I practice Tai Chi when I'm in my menstrual cycle?

Some people prefer to stop practicing Tai Chi, and others keep going. Either way, listen to what your body tells you! A slower, more restorative practice might be beneficial.

 

How long does it take to feel the benefits of Tai Chi?

You will feel some benefits immediately, such as physically feeling tension release and the body opening and muscle strengthening. The "feel good" feeling that keeps people hooked on Tai Chi. Other benefits depend on how much you practice, and every person is different. But everybody will feel a positive change after a few weeks.

 

What are the benefits of practicing Tai Chi?

Tai Chi has many physical benefits: it creates a flexible, toned and strong body, and it improves breathing, energy and metabolism. Tai Chi improves circulatory and cardiac health. It improves fitness levels, relieves pain, and improves posture.

Tai Chi also provides mental benefits: it makes you happier, more balanced, and emotionally calmer. It helps you relax so you can handle stress better. Tai Chi encourages self-confidence and helps you to focus your energy. You will be more successful.

The spiritual benefits of Tai Chi are also important: Tai Chi teaches you to be aware—aware of what is going on inside and outside of you. Tai Chi teaches you to be present in your environment and open to what is all around!

 

I want to lose weight. Can Tai Chi help me?

Tai Chi helps to bring the body back into balance. For example, it helps to regulate the thyroid gland, which helps to regulate your weight. When you feel balanced and positive, you are less likely to eat when it isn’t right for you, and less likely to eat what is not right for your body.

 

I have a medical problem. Can I still do Tai Chi?

If you have medical issues you are not sure about, consult your doctor. We do not recommend that you attempt any of these Tai Chi exercises without suitable experience and supervision. We offer no medical advice. You should consult a medical practitioner before attempting any exercise and particularly Tai Chi, to ensure that you do not injure yourself. This is particularly important if you are overweight, pregnant, nursing, regularly taking medications, or have any existing medical conditions.

It is also true that practising Tai Chi is beneficial to reduce the impact for a great number of diseases. It is a kind of medicine. Especially for muscle and digestive problems, nerve problems, back and neck problems.

 

Can I eat before Tai Chi?

You want to have an empty stomach during a session, so leave at least 2 hours between a main meal and Tai Chi. Digestion of food requires energy and when you do Tai Chi after a meal, your energy goes to the muscles you’re exercising and the body can’t digest the food properly.

 

What's the best time to practice?

The morning is a great time to practice; you wake up stiff from the night, so opening up your body with some Tai Chi sets you up nicely for the day. In the evening, Tai Chi can be a nice way to unwind.

Whenever you can fit Tai Chi in, that's the right time for you!

 

How often and for how long should I practice Tai Chi?

Tai Chi is great ! Even when you practice for 1 hour a week, you will feel so much better already.

For some people that is enough. Others, because they feel so good with it, will naturally want to practice more.

If you can, practice 2 to 3 times a week. Everyday if you want of course. You can practice an hour or an hour and a half when you can, but don't let unrealistic expectations stop you from practicing 20 minutes, or even 10 minutes ! That is all you need to stay balanced, strong and flexible. So practice how much you can, when you can. And focus and be proud of what you do, rather than focusing on what you want to do.

 

Is Tai Chi a religion?

No, Tai Chi is not a religion. Tai Chi is a philosophy, a martial art. It provides a framework for spiritual growth and mastery over the physical and mental body.

When tracing Tai Chi formative influences to Taoist and Buddhist monasteries, there seems little more to go on than legendary tales from a modern historical perspective, but Tai Chi’s practical connection to and dependence upon the theories of Sung dynasty Neo-Confucianism (a conscious synthesis of Taoist, Buddhist, and Confucian traditions, especially the teachings of Mencius) is claimed by some traditional schools. The theories and practices are believed by these schools to have been formulated by the Taoist monk Zhang Sanfeng in the 12th century, at about the same time that the principles of the Neo-Confucian school were making themselves felt in Chinese intellectual life. However, modern research casts serious doubt the validity of those claims, pointing out that a 17th-century piece called "Epitaph for Wang Zhengnan" (1669), composed by Huang Zongxi (1610–1695 A.D.), is the earliest reference indicating any connection between Zhang Sanfeng and martial arts whatsoever, and must not be taken literally but must be understood as a political metaphor instead. Claims of connections between Tai Chi and Zhang Sanfeng appeared no earlier than the 19th century.

History records that Yang Luchan trained with the Chen family for 18 years before he started to teach the art in Beijing, which strongly suggests that his art was based on, or heavily influenced by, the Chen family art. The Chen family are able to trace the development of their art back to Chen Wangting in the 17th century.

What is now known as Tai Chi appears to have received this appellation from only around the mid-1800s. There was a scholar in the Imperial Court by the name of Ong Tong He who witnessed a demonstration by Yang Luchan at a time before Yang had established his reputation as a teacher. Afterwards Ong wrote: "Hands holding Taiji shakes the whole world, a chest containing ultimate skill defeats a gathering of heroes.”   

 

Chapter 3: Account & payment

 

I forgot my password

Follow this link: <forgot your password?> and we will send you an email with a link for resetting your password.

 

What does a subscription with taichi@home cost?

  • A monthly subscription varies in cost, depending the content you choose. Pricing starts with only €4.99.
  • Your subscription is automatically renewed each month. You are automatically rebilled a few days before the end of every subscription period.

In other words, if you sign up for a monthly subscription, a charge will automatically be placed on your credit card or bank account or "incasso" just before the end of your current subscription period.

  • You can cancel your subscription via the website. It is easy. Your subscription will still be active and fully functional until the last day of your current subscription period, but please note that you are automatically rebilled about 24 hours before the end of every subscription period. So, don't wait until the last day to cancel your subscription.
  • Check out our free videos, browse around and subscribe when you're ready!

 

How do I become a subscriber?

It's easy! 

  • First, register to create an account.
  • Log in with Facebook, Google or fill in the form; you'll be given the opportunity to become a subscriber at the end of the sign-up process.
  • If you are already a member, sign in, go to your account settings and click "subscribe now."

 

How do I pay in a secure way?

All our transactions are secure and processed by Adyen Payment Services. This is a certified and globally operating payment provider, via which you can use several (inter)national payment systems. For information see www.adyen.com

We do not store your payment details on our servers.

You can pay online in various ways:

  • in the Netherlands with Ideal (via bank accounts), or with a Visacard or Mastercard (credit cards);
  • in all other countries with sometimes a local payment method, but also with a Visacard or Mastercard (credit cards).

You need to provide some details in relation to the renewal payment, which is done via “automatische incasso” or direct debit.

Please see our website for detailed payment instructions.

Visa uses "Verified by Visa" for extra security when paying online.

Mastercard uses "Mastercard Securecode" for added protection.

  • Make sure your card is enabled for E-Commerce transactions. Also, ensure your card has not expired, or is not expiring soon.
  • Most issuers (Visa, Mastercard) don't allow automatically recurring payments with prepaid credit cards. Although it is sometimes possible to pay for the first month of a subscription, the first recurring payment will subsequently fail.

 

My monthly subscription wasn't renewed

If your monthly subscription wasn't renewed automatically at the end of the month, we most likely couldn't debit your credit card or in the Netherlands the "automatische incasso" failed.

To get immediate access to the videos again, just log in to your account and subscribe again. All your Favourite videos and Downloads will still be there.

 

Chapter 4: Technical Help

 

I'm having trouble logging in

  • Please make sure you're using the same email address you used when you registered.
  • If you forgot your password follow this link and we will email you a link for resetting your password.
  • Quitting and restarting your browser, or restarting your computer, usually takes care of most logging-in issues.

If this does not do the trick, delete the cookies and website data from your browser:

In Chrome, go to Preferences (chrome://settings/)

Then go to History and click Clear browsing data

select Delete cookies and other site and plug-in data and click Clear browsing data in the lower right corner.

In Firefox, go to History>Clear recent History

De-select browsing & download history, select everything else and click clear now.

In Safari, go to Safari>Reset Safari and select 'remove all website data' and click reset.

In Internet Explorer, click Tools, and select Delete Browsing History.

Deselect Preserve Favourites website data, and select Temporary Internet files and Cookies 

Click Delete.

 

I forgot my Password

Click here: forgot your password? and we will send you a link for resetting your password.   

 

Quick fixes

  • Please make sure you've updated your browser.
  • Clear your website data (see below on how to do this) and restart your browser.
  • Do you use Firefox? This browser has compatibility issues with HTML5 (our video player). Please select the flash option on the lower left hand side of the video player and this should solve the problem.

Or better yet change your browser. Our website works best in Chrome or Safari.

  • Restart your modem or router
  • Check if your anti-virus or Adblock Plus software is interfering with your video streaming.

 

Internet speed

When your Internet connection is slow, try using the lower quality video setting. You can find the video quality button in the lower right hand corner of the video (cog icon). You have 3 options.

  1. 720P HQ (highest quality for fast Internet speeds)
  2. 720P (recommended setting)
  3. 360P (for slow/mobile Internet, this will give you lower quality video, but it may help with streaming)

 

Clearing website data

In many occasions it helps to delete your cookies and browse data.

Chrome

  • Go to Preferences (chrome://settings/)
  • Go to History and click Clear browsing data
  • Select 'delete cookies and other site and plug-in data'
  • Click 'clear browsing data' in the lower right corner

Firefox

  • Go to History > Clear recent History
  • De-select browsing & download history, select everything else
  • Click 'clear now' 

Safari

  • Go to Safari > Reset Safari
  • Select 'remove all website data' and click 'reset'

Internet Explorer

  • Click 'Tools'
  • Select 'Delete Browsing History'
  • Deselect 'Preserve Favorites website data'
  • Select 'Temporary Internet files and Cookies'
  • Click Delete

 

Still having trouble?

If you're still having trouble viewing the videos, contact us and we'll do our best to help you fix the problem. Please include the following information in your email to helpdesk@taichi-at-home.com

  1. The device you are using (laptop, desktop, iPad etc.)
  2. The system you are using (e.g. Apple, Windows, Android etc.)
  3. Your internet connection speed (take a test here)
  4. Your browser (Firefox, Chrome, Safari etc.)

 

Can I watch the videos on my tablet or mobile phone

Yes you can, our website has a responsive design, and you can view the videos on your iPad, Android Tablet, iPhone or Android phone. Viewing video on a mobile device requires a fast internet connection, try using Wifi if you can.

We recommend using the Chrome browser on your Android tablet or phone.